CUSTOMER SERVICE POLICY

Bodds Active Swimwear can only be successful with the patronage and support of our customers. We want to build relationships with our customers; create a conversation.  We aim to build a reputation for what customer service should be; a personal approach, polite and good mannered, going the extra mile to assist.


TELEPHONE COURTESY

Your call will be answered promptly. You will speak with an individual within the company who's friendly, polite, engaged and interested in you. Queries, orders or complaints will be dealt with the customer as the priority.


EMAIL RESPONSIVENESS

Emails will be responded to within 24 hours. You can expect the same level of politeness and courtesy online as you would during a telephone call.

 
 
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